One of the major advantages that an in-house IT department provides is full management of all IT equipment. This includes; automated system and software updates, system inventory, monitoring of machines as well as the overall health of the machine. Centralized management services for computer equipment allows employees to use their computer and work through the day without the burden of prompts about updates, virus infections and computer issues, in general.
Centralized management services are not only reserved for large corporations; smaller businesses thrive from these forward-thinking services as well. Sphinx Technology Solutions offers Business Service Plans that will fit your small business budget and save you money in the long run. All-the-while, we will keep your machines updated and running smoothly to boost productivity, and in many cases, our services will catch issues long before they become costly. For example, our monitoring will alert us if your virus protection stops working or fails to update so we can fix the problem before your machine gets a costly infection.
We will monitor your machines health 24/7 to catch many issues before they become costly repairs. Our service will monitor things like hard disk health and capacity, system logs and whether or not critical Windows services are running properly. It will even monitor for potential security threats such as hacking attempts.
Managed Virus Protection
Virus protection is critical to any business computer. Virus infections can spread quickly, causing hundreds or thousands of dollars in repair costs. Virus infections are often the result of protection software that is either out-of-date or has just stopped running. Our managed virus protection software not only provides top notch protection from viruses and spyware but it will notify us in the event that it stops running or fails to update. This will give you the security of knowing that your machines are always protected without putting the responsibility on your employees.
Managed Software Updates
Even if you have the best virus and spyware protection available, your computers can still be at risk. Everyday hackers find exploits in software programs that could potentially give them control over your systems. To protect against these exploits, software companies are constantly updating their software with patches to block vulnerabilities and keep your computer safe. Unfortunately, many users either skip or ignore these updates leaving your computers at risk. Our managed software update service will automatically analyze your computers and push software updates in the background to keep your machines protected without impeding your employees’ productivity.
* Included support is limited to general maintenance on computers which are enrolled in the service and running a Microsoft supported version of Windows or an Apple supported version of OS X. It does not include hardware costs, training or installation of new equipment.